If customer ignorance is a profit centre for you, you're in trouble.

“There's a simple, but oft-neglected lesson here: to sustain success, you have t…”

“Resilience is based on the ability to embrace the extremes -- while no becoming…”

“... all too often, a successful new business model becomes the business model f…”

“**New business concepts are always, always the product of lucky foresight.**Tha…”